At Clicksbasket, operated by Payflows Innovation Private Limited, we’re dedicated to ensuring that your orders reach you safely and on time. This policy explains our shipping process, estimated delivery timeframes, and essential information to keep you informed from checkout to delivery.
For clarity, “we,” “our,” and “us” refer to Payflows Innovation Private Limited, while “you,” “your,” “user,” and “users” refer to our valued customers. By placing an order, you agree to the shipping terms detailed below.
We currently offer shipping services throughout India. At this time, international deliveries are not available as our service is limited to domestic destinations.
Processing & Dispatch Time
Once you place an order, we begin processing it within 1–2 business days (excluding weekends and public holidays). You’ll receive a confirmation email with your order details as soon as processing starts.
Our standard delivery period ranges from 3 to 8 business days, depending on your location and the availability of courier services. Please note that unforeseen events, such as inclement weather, logistical challenges, or peak season surges, may affect delivery times.
If a delivery attempt fails due to an incorrect address, recipient unavailability, or refusal to accept the package, the courier will try up to two additional times. If all attempts are unsuccessful, the package will be returned to our warehouse, and you may request re-shipment (additional charges might apply).
If your package arrives damaged, please contact our support team within 48 hours with clear photographs for verification. For lost shipments, we will collaborate with our courier partners to resolve the issue, offering either a replacement or a refund.
Some items may have specific shipping requirements due to their size, weight, or fragility. Any such restrictions will be clearly indicated on the corresponding product pages.
For any questions regarding shipping and delivery, please reach out to us at payflowsinnovationpvtltd@gmail.com.
Thank you for shopping with Clicksbasket! We are committed to providing a reliable and hassle-free delivery experience.